Patient flow optimisation
Reduce waiting times and use resources better.
Patient flow optimisation analyses admissions, treatment times and resource utilisation, identifying bottlenecks early and improving scheduling.
- Higher efficiency
- Higher customer satisfaction
- Better planning
waiting times
resource utilisation
payback
patient satisfaction
Calculated from more treated patients, shorter waiting times and better staff planning.
- 01
Data integration
Consolidate data from ERP, MES and further sources for Patient flow optimisation.
- 02
Data quality
Clean, harmonise and validate data for plausibility.
- 03
Model development
Train and validate the Patient flow optimisation model on historical data.
- 04
Pilot
Pilot Patient flow optimisation in one area and collect feedback.
- 05
Rollout
Scale the solution and integrate it into operational processes.
Steps
Data sources
Stakeholders
From first data access to production – every step delivers a tangible interim result.
Patient data
Treatment data, appointments and resource use.
HR data
Shift plans, qualifications and absences.
ERP data
Master and transaction data from ERP.
Appointment data
Patient and customer appointments with history.
Documents
Specifications, quotes, contracts and reports.
Quality data
Inspection results, lab values and complaints.
Patient management
Improves processes and resource utilisation.
HR
Plans personnel and qualifications better.
Controlling
Quantifies effects and supports budgeting.
IT
Builds on a scalable and secure data infrastructure.
Higher efficiency
Higher customer satisfaction
Better planning
More transparency
Cost reduction
With a solid data foundation this use case gets faster, cheaper and far more stable.
Central data platform
Real-time data integration
Scalable analytics pipelines
Reusable data products
Demand forecasting
Data flow enables more precise forecasts.
Automated reporting
Metrics are provided without manual effort.
BI reporting
Metrics are delivered in dashboards.
Management Cockpits
Revenue, margin and cash at a glance – updated daily instead of once a month.
Finance & Controlling Reporting
Month-end close and cost-center reports without an Excel marathon at the start of the month.
Sales & CRM Analytics
Make pipeline, forecast and customer potential visible instead of guessing in the CRM.