AI & BI use case · Data platform

Data Products & Self-Service

Business teams serve themselves with data instead of waiting in the IT queue.

What it's about

When every new analysis requires an IT ticket, wait times and frustration build up on both sides. With clearly defined data products and self-service access via Power BI or similar tools, business teams can analyze independently without compromising data quality. IT stays the guardian of standards instead of a daily bottleneck.

  • Significantly shorter wait time for new analyses.
  • Fewer routine requests hitting IT.
  • Higher data literacy within business teams.
Business case & ROI
−60 %

wait time for new analyses

x 4

more self-service users

90 Tage

to first live data products

−25 %

IT tickets for standard analyses

Calculated from the number and turnaround time of previous IT tickets for standard analyses.

How we do it
  1. 01

    Needs analysis

    We identify recurring analytics needs of business teams.

  2. 02

    Product definition

    We shape data into clearly scoped, reusable products.

  3. 03

    Self-service access setup

    We provide secure, easy-to-use access.

  4. 04

    Business enablement

    We train staff to work independently with the data.

  5. 05

    Operations & evolution

    We continuously refine data products based on usage feedback.

5

Steps

6

Data sources

4

Stakeholders

From first data access to production – every step delivers a tangible interim result.

Data typically needed

Semantic models

Predefined metrics and dimensions from the semantic layer.

Usage data

Previous access to reports and analyses.

Business requirements

Documented requests and recurring reporting needs.

Governance rules

Access and classification rules from data governance.

Quality metrics

Approval status and quality rating per data product.

User feedback

Feedback on usage and missing content.

Stakeholders
  • Business units

    Direct, independent access to relevant data.

  • IT / BI team

    Fewer routine requests, more time for development work.

  • Data governance

    Controlled self-service instead of uncontrolled data copies.

  • Executive management

    Faster, data-driven decisions across the company.

Typical business value
01

Significantly shorter wait time for new analyses.

02

Fewer routine requests hitting IT.

03

Higher data literacy within business teams.

04

Consistent use of validated data products instead of Excel sprawl.

05

Faster decision-making in day-to-day business.

The data platform advantage

With a solid data foundation this use case gets faster, cheaper and far more stable.

An existing semantic layer is the foundation of every data product.

Established governance secures self-service without losing control.

Central data quality builds trust in self-service.

Existing BI infrastructure speeds up delivery of new products.

Build a data platform
Synergies & positive side effects

Data modeling & semantic layer

The semantic layer supplies the building blocks for every data product.

Data governance & permissions

Governance ensures secure self-service instead of data sprawl.

Business intelligence

Data products are used directly in dashboards and reports.